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Thierry : CEO / COO / RETAIL/ OPERATIONS / MARCHANDISES
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Profil mis à jour le : 12/04/2019

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Thierry

CEO / COO / RETAIL/ OPERATIONS / MARCHANDISES

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Rouen , Seine-Maritime — 50ans

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Thierry

50 ans

Rouen

CEO / COO / RETAIL/ OPERATIONS / MARCHANDISES Thierry

Expériences professionnelles

 

CARREFOUR ARGENTINA
CHIEF OPERATING OFFICER

Jan 2011 - Déc 2018

( OPERATIONS DIRECTOR ) – COMEX MEMBER
T.O: 2 Billion of Euros / 105 stores / 10 000 FTE / Direct reports16 people.

  • Redefine of the business model Hypermarket & Supermarket / T.O: +23,6 % average growth over 7 years.
  • Launch the global store renovation plan : Additional sales growth of +15%.
  • Purchase and Merge the Argentinian company EKI (150 stores) : Better integration of the group.
  • Creation of a customer plan (digital web, mystery shopper, training) 87 % in customer satisfaction.
  • Brand storming / Redefine the sales strategy for the appliance sales force / Skills Assessment for the team and training plan / Country roll out / Extended warranty sales + 3% of commercial margin
  • Launch Digital Initiatives ( non food web site, store test Monroe + 95 % growth, cashier pilot).

CARREFOUR INDONESIA
NON-FOOD MERCHANDISE DIRECTOR ( COMMERCIAL DIRECTOR)

Jan 2010 - Jan 2011

– COMEX MEMBER
T.O : 1 Billion of Euros / 80 stores / 15 000 FTE / Direct reports 15 people.

  • Reorganization of the commercial sales team : Growth of T.O. + 14 % in LFL.
  • Redefinition of the promotional plan / Supplier Sourcing / Volume Negotiation / Differentiator Marketing / + 50 % of T.O. on the categories / 1 % additional commercial margin
  • Optimization of the supplier-item database and implementation of store marketing clusters.
  • Creation of store test and roll-out at country level: Best performance of the BU.
  • Launching of a remodeling hypermarkets in 12 stores ( additional growth + 12 %).

CARREFOUR INDONESIA
REGIONAL DIRECTOR

Jan 2007 - Jan 2010

– COMEX MEMBER
T.O: 200 Million Euros / 11 stores / 2000 FTE / Direct reports 15 people

  • Successive animation of the 2 most profitable store perimeters ( 6 to 8 % EBIT ).
  • Opening of 5 big hypermarkets in 2 years.
  • Active participation in the draft of the country strategy in support of the COO / CEO.
  • Design and launching of the mystery shopper ( 82 % satisfaction rate ).
  • Guarantor of the Carrefour Cempaka Putih University/ Training center (training, writing, organization…).
  • Detection, monitoring and training of local talent ( referent trainer ).

CARREFOUR CHINA BEIJING
MERCHANDISE FOOD DIRECTOR & MARKETING

Jan 2006 - Jan 2007

T.O: 400 Million Euros / 20 stores / 55 FTE / Direct reports 8 people

  • Validation of the food business model / Redesign of the commercial organization. T.O. growth + 20 % en LFL.
  • Definition of Clusters for assortments, pricing, layout.
  • Reorganization of the national negotiation process with suppliers. Additional commercial margin +1%.
  • Analysis and redefinition of the marketing strategy (web site, home delivery, bus).


CARREFOUR CHINA BEIJING
STORE MANAGER HYPERMARKET

Jan 2005 - Jan 2006

Hypermarket Chuan Yi Jia / T.O 80 Million Euros / 14 000 customers by day / 600 FTE / EBIT 8 %

  • Store remodeling ( customer study, layout, marketing, assets ) :T.O. growth 15 %, EBIT + 20 %
  • Network strategy with Beijing authorities (minister, city, control office ) and lobbying policy..


CARREFOUR MEXICO - MEXÍCO DF
STORE MANAGER HYPERMARKET

Jan 2004 - Jan 2005

– COMER MEMBER

  • Store remodeling with set up of a plan against Walmart opening.
  • Creation of an innovative plan for comparative in-store prices versus Walmart.
  • Referent and trainer for Carrefour Mexico store managers

CARREFOUR CHILE
STORE MANAGER HYPERMARKET

Jan 1999 - Jan 2004

– COMEX MEMBER

  • Opening Hypermarket Carrefour Maipu and Kennedy / Remodeling Hypermarket Velasquez.
  • Implementation of back office projects ( loss, cashier ) and customer service.
  • Launch of an innovative customer plan (transport bus delivery, taxi service…)

CARREFOUR CHILE - SANTIAGO
NON-FOOD MANAGER

Jan 1998 - Jan 1999

  • Opening of the first hypermarket of 10 000 m2.
  • Definition of the assortment and supplier negotiation.


CARREFOUR FRANCE - Paris (75000)
NON FOOD MANAGER

Jan 1992 - Déc 1997

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Formation

 

2012     IMD Lausanne (International Institute for Management Development) - Master Executive Retail Program

1990     I.A.E University Paris-Panthéon SORBONNE - Management de la grande distribution

1989     Havre France - D.U.T. Techniques De Commercialisations

Langues

 

Francais : Langue maternelle

Espagnol : Bilingue ou langue maternelle

Anglais : Courant